1. Introduction

At DataBits ("we," "our," or "us"), we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our AI-first email marketing platform.

2. Our Commitment to Data Privacy

We want to be explicitly clear about how we handle your data, especially concerning Artificial Intelligence:

No Training on User Data: We do NOT use your proprietary data, customer lists, campaign content, or performance metrics to train our foundational AI models. Your data remains yours.
Data Isolation: Your data is logically isolated. When our AI agents process your campaigns, they do so within a secure, ephemeral context that does not leak information to other users.
Security First: We employ industry-standard encryption for data at rest and in transit.

3. Information We Collect

We collect information that you provide directly to us:

Account Information: Name, email address, password, and company details.
Campaign Data: Email lists, email content, and campaign settings.
Usage Data: Interactions with our platform to improve service stability.

4. How We Use Your Information

We use your information solely to:

Provide, operate, and maintain the DataBits platform.
Process your email campaigns and generate AI insights specifically for you.
Send you technical notices, updates, and support messages.
Detect and prevent fraud or abuse.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

Service Providers: With trusted third-party vendors (e.g., cloud hosting, email delivery) who assist in operating our service.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data. However, please note that no method of transmission over the Internet is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@databits.app